Privacy Policy

Privacy Policy

Introduction

Welcome to https://guardian-bird-feeders-liverpool.feedersandmore.co.uk! We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and protection of information from our users. By visiting our website or using our services, you consent to the terms outlined here.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party sites, apps, or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

Your interactions with us may involve various data processing activities, including:

  1. Account Creation: When you sign up as an authorized user, we collect account information such as your name, email address, and password.
  2. Purchases: We process payment details, financial transactions, and purchase history to facilitate secure online shopping.
  3. Communications: You may receive marketing emails, newsletters, or text messages from us, which we use to engage with our users.
  4. Website Usage: We track your interactions on our sites for analytics and personalization.

Personal Data Collection

We gather diverse types of personal information:

  • Account Details: This includes usernames, email addresses, and passwords (hashed and encrypted).
  • Payment Information: Credit/debit card numbers, expiration dates, and billing addresses are securely stored.
  • Financial Data: We may collect bank account details for direct debits or refunds.
  • Purchase History: Records of your orders, including products purchased, quantities, and delivery addresses.
  • Mobile Device IDs: Unique identifiers from your mobile device to personalize our apps.
  • Location Data: Information about your geographic location when you use our GPS-enabled services.
  • Feedback and Reviews: Comments, ratings, and product reviews you submit.
  • Social Media Profiles: If you choose to log in via social media, we may access certain profile information.
  • Product Interactions: Details on how you interact with our products, such as product views and clicks.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies for various purposes:

  • Strictly Necessary: These ensure basic functionalities like login and navigation.
  • Preferences: Remember your preferences and settings for a personalized experience.
  • Analytics: Help us understand user behavior to improve our services.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Data Retention and Deletion

We retain personal data for legitimate business purposes and in compliance with legal requirements:

  • Financial records and transaction histories may be kept for tax and accounting reasons.
  • We store user accounts until the account is inactive or closed.
  • Some data, like IP addresses, may be anonymized and aggregated for analytics after a certain period.

When no longer required, we securely delete or anonymize personal data, ensuring it cannot be associated with any individual.

Security Measures

We have implemented robust security measures to safeguard your information:

  • Encryption: Data is transmitted and stored using encryption protocols to protect against unauthorized access.
  • Secure Third-Party Processing: We engage trusted partners who adhere to strict data protection standards.
  • Access Controls: Only authorized personnel can access sensitive data, and they are bound by confidentiality agreements.

Children’s Privacy

We do not intentionally collect or store personal data from children under the age of 18. Our services are targeted at adults, and we encourage parents to supervise their children’s online activities.

Your Rights (depending on your location)

As a user, you have certain rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Rectification: Have incorrect or incomplete data corrected.
  • Erasure (Right to be Forgotten): Ask for the deletion of your data in certain circumstances.
  • Restriction: Limit our processing of your data for specific purposes.
  • Data Portability: Receive your data in a structured, commonly used format.
  • Object: Object to the processing of your data for legitimate interests.
  • Non-Discrimination: Be free from discriminatory decisions based on personal data.

To exercise these rights or have any data-related queries, please contact our Data Protection Officer via email at [email protected] or by post to:
[Address]

Changes to Privacy Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and the updated policy will take effect immediately upon publication. We encourage you to review this page periodically for the latest information.

Contact Information

For any privacy-related inquiries, feedback, or requests:
Email: [email protected]

We appreciate your trust in us, and we are committed to protecting your privacy throughout your interaction with our services.